5 Key Reasons to Choose the Excellent Customer Service of AdvantaClean of Cary/Apex

As many Triangle home and business owners know, maintaining a building is hard enough without any extra problems thrown into the day-to-day mix of things to do. Some maintenance or repair items involving mechanical systems require experts or specialists to get them fixed right. Other situations can be the result of unforeseen incidents involving fire, flood, plumbing failure, storm damage, odors, or perhaps a mold problem; and these often require an immediate response. Whatever the case, good customer service, well-trained people, and quick response times make these challenges a little easier to assess and deal with when they happen. AdvantaClean of Cary/Apex is the restoration contractor in the Triangle that stands above all others for quickness and service. We are the one to call for both regular maintenance and disaster recovery. Our reputation depends on it.

We offer five important reasons AdvantaClean of Cary/Apex is best at customer service for both cleaning and restoration:

• AdvantaClean has trained specialists in a variety of maintenance and recovery tasks: AdvantaClean performs expert air duct cleaning, air conditioner coil cleaning, and dryer vent cleaning. We also perform cleanup and restoration for fire, smoke damage, flood, water damage, and mold infestations.
• AdvantaClean follow practices and standards established by leading research organizations: The standards set by the National Air Duct Cleaners Association (NADCA), Institute of Inspection, Cleaning, Restoration Certification (IICRC), Mold Inspection Consulting and Remediation Organization (MICRO), and the U.S. Environmental Protection Agency (EPA) are always followed with each client need.
• Our team approach is tailored to each individual situation: Since no two buildings or customers are alike, AdvantaClean technicians meet with our customers. We carefully assess the situation, and explain our approach with regard to methodology, time frame, and costs. This process happens before any work gets done. We want our customers to understand the process and experience the best possible outcomes.
• AdvantaClean offers timely, effective, and reliable service when it comes to disaster recovery: We’re available to respond at all times, any day of the week, any time of the year. We are also experienced at working with insurance adjusters to ensure the claims process goes as smoothly as possible.
• AdvantaClean of Cary/Apex is locally owned and operated: Owner Mark England is involved in every project and works hard to ensure timely response, outstanding service, qualified and helpful staff, and the right equipment is used for every project.

AdvantaClean of Cary/Apex specializes in fire, smoke, and water damage restoration, air duct cleaning, dryer vent cleaning, and mold inspection, testing, and removal. We deliver the best customer service and well-qualified advice, and work hard to get the best outcomes. People all over Wake County and the Triangle agree that AdvantaClean of Cary/Apex is the best contractor to call for cleaning and restoration needs.

AdvantaClean of Cary and Apex is the number one team of professionals in the Triangle to clean air ducts and dryer vents, inspect and remediate mold, and clean up from fire, flooding, or water damage. Contact us today to maintain buildings and recover from disasters.

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AdvantaClean of Cary and Apex is your environmental specialist in Wake and Johnston Counties. Our team of certified professionals is ready to address all your service needs.

We are your air quality and restoration specialists in Apex, Cary and Southwestern Wake County.

Call 919 434 7249

AdvantaClean

Photo: stuart miles, freedigitalphotos.net

5 Important Strategies for Atlantic Hurricane Season Preparation

It is September 1^st and we live in the Triangle of North Carolina. Tropical Storm Hermine has formed over the coat of Florida and is heading our way with an increase in the speed of movement.  It is the annual Atlantic hurricane season in full swing. Although the hurricane season hasn’t been a busy or destructive one in the Triangle for at least five years, the potential always exists for the sever combination of wind and rain. Many Raleigh area residents remember the days of Hurricane Floyd in 1999 or Fran in 1996; both caused widespread flooding, property damage and power outages. If these storm levels happen again in 2016, preparation and anticipation will help make the water damage less severe for Triangle home and business owners.

AdvantaClean of Cary/Apex offers five important strategies that help home and business owners be better prepared for the 2016 Atlantic hurricane season:

• Know the home or business location and its relativity to flood prone areas: The areas, most susceptible to flooding from major storms, are within the 100-year flood plain. These areas are specifically mapped by the Federal Emergency Management Agency (FEMA) and are available online by county. They can be viewed as aerial images or property maps.
• Be prepared for the combination of torrential wind and rain: Wind or rain alone does not impact as both of them combined. Both can be very damaging. Also, check the property insurance policy to make sure the structure is covered for wind-driven rain. In any event, this phenomenon is common in hurricanes and can result in water damage from flooding.
• Inspect roofing, flashing, and downspouts before the storm: Try to identify any loose roofing materials or problem areas where water is not draining off the roof and away from the structure. Wind can exacerbate these problems by tearing away roofing materials, and then wind-driven rain can penetrate the exposed sections.
• Inspect siding and exterior seals around windows and doors: Any areas where caulk or other sealing is damaged or missing become vessels for wind-driven rain getting inside the walls or coming in through doors.
• Know a certified restoration contractor before damage is done: Do some quick research, and place AdvantaClean of Cary/Apex in your smartphone. We are experienced at working with insurance claims as well as being IICRC Certified; and we are there when needed.

AdvantaClean of Cary/Apex offers a number or services to help clean up from heavy storms and hurricanes. We are certified by the IICRC to clean up water damage, and are available anytime, any day to respond. AdvantaClean would prefer that hurricane season be uneventful, but if not, we know how to get homes and businesses back to normal.

AdvantaClean of Cary/Apex is the number one team of professionals in the Triangle to perform IICRC certified flood and water damage restoration.  Contact us today in the unfortunate event there is flooding and water damage from storms or other causes.

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AdvantaClean of Cary and Apex is your environmental specialist in Wake and Johnston Counties. Our team of certified professionals is ready to address all your service needs.

Your air quality and restoration specialists

Call 919 434 7249

AdvantaClean

Photo: tpsdave, pixabay.com

5 Tips Every Triangle Home or Business Owner Should Know About Insurance

Late summer and early fall in North Carolina are the peak months for the Atlantic Hurricane Season, which officially runs from June 1 to November 30. According to the National Weather Service, the second week of September has historically been the busiest part of the season, and North Carolina is on the “most likely” track for tropical storms in September and October. While the Triangle is about 130 miles from the Atlantic coast, we are still vulnerable to damaging wind, rain, and lightning from a major hurricane. With this in mind, it is a good time of year for home and business owners to become aware of the insurance coverages on their property, and to think about how they might cope if disaster hits a home or business.

AdvantaClean of Cary/Apex offers five important tips for home and business insurance:

• Make sure there is coverage for tropical storm events: Property owners should check the policy “declarations” page to verify what is and isn’t covered, and speak with an insurance agent at least once a year review coverages. While storm surges from hurricanes are typically not an issue in the Triangle; high winds, heavy rain, flooding, and falling trees certainly are factors.
• Assess and complete a contents inventory: The insured party (property owner) is ultimately responsible for proving losses. Detailed documentation is always the best approach, and could involve a written account, spreadsheets, photos and videos, or a combination of these. Don’t do it from memory after a disaster, or the insurance settlement will be compromised.
• Beware that claims adjusters can sometimes be inexperienced: While the property may be adequately insured in terms of the policy, the claim payments are coming from people involved in the process. Claims adjusters represent the insurance company, not the property owner, so it may be a consideration for the property owner to retain an independent claims adjuster.
• Pay attention to anything that indicates “release of liability” or “full settlement”: The insurance company may at times during the process provide payments or documents for the property owner to sign or acknowledge. Cashing checks or signing papers can sometimes constitute agreement with a partial settlement or accepting less than what is owed. Read all documents and settlement checks very carefully, or retain a professional who can provide expert advice on such matters.
• Investigate and evaluate remediation contractors before they are needed: As with any business, the possibility of receiving unsatisfactory work is ever present. Don’t just wait for the insurance company to recommend a contractor after the fact. Look for a certified contractor with a good reputation for customer service and experience with insurance adjusters.

AdvantaClean of Cary/Apex specializes in restoration from water damage, storm damage, and ensuing mold problems. We are certified by National organizations such as IICRC for all of these, and deliver outstanding customer service. We also know how insurance adjusters work, and can make the restoration process work as good as possible for our customers.

AdvantaClean of Cary and Apex  is the number one team of professionals in the Triangle to perform IICRC certified water damage restoration and mold remediation.  Contact us today in the unfortunate event a disaster affects a home or business.

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AdvantaClean of Cary and Apex is your environmental specialist in Wake and Johnston Counties. Our team of certified professionals is ready to address all your service needs.

Your air quality and restoration specialists

Call 919 434 7249

AdvantaClean

Photo: IMUSM

 

5 Services Homeowners Need from AdvantaClean of Cary/Apex

Maintaining a home in the Triangle is never easy; there is always something to do.  And unforeseen situations like weather conditions, fire, and mold can create issues from time to time. There are also conditions inside the home that affect indoor air quality and safety and unknowingly create mold problems. Maintaining mechanical systems in the home and taking correct and effective action to fix the impacts of a disaster such as fire or flooding require special expertise. This is especially important when dealing with any situation where mold is involved. Fortunately, North Carolina homeowners can call a trusted team of professionals in AdvantaClean of Cary/ Apex; the local area’s trusted cleaning and restoration contractor.

AdvantaClean of Cary/Apex specializes in mold inspection, testing, removal, water damage restoration, fire and smoke damage restoration, air duct cleaning, dryer vent cleaning, odor removal, and related services. We are available on short notice, deliver great customer service, have well-trained staff, and also have the best equipment for the job. We also work with insurance adjusters to make the claims process proceed as smoothly as possible, and provide advice to prevent future problems.

Here are five specialty services offered by AdvantaClean of Cary/Apex: 

• Water damage restoration: These situations can be the result of flooding due to heavy rains or come from inside the home as a result of plumbing failures. Either way, quick action is needed to minimize further damage and prevent mold from growing. If sewage is involved, that adds yet another problem requiring quick and expert attention. We are trained and equipped to handle it all.
• Fire and smoke damage restoration: As with water damage, this is a very time-sensitive situation as well. Soot and ash from a fire can spread and cause damage to everything. Hazardous substances can be present as well. We have the local expertise and equipment needed to undertake an effective cleanup and keep the damage to a minimum.
• Mold inspection, testing, and cleanup: AdvantaClean of Cary/ Apex utilizes laboratory testing to detect specific type of mold problems. We are also IICRC certified for mold testing and remediation, and use special equipment, including HEPA vacuums in the cleaning process. When remediation is complete, we look for any potential causes for future mold problems so it doesn’t happen again.
• Dryer vent cleaning: This common house dryer in most homes is a leading cause of fires in North Carolina and across the United States. Having the dryer vent cleaned periodically will reduce this fire hazard. Dryer vents can be long and have some difficult to reach areas, so we use a combination of special tools to do a thorough job remove all flammable lint from the vent system.
• Air duct cleaning: Air ducts are critical and important components of improving and maintaining indoor air quality in the home. We are certified by the National Air Duct Cleaners Association (NADCA) to perform qualified, expert inspection and cleaning of air ducts. The process involves use of compressed air, air brushes, and a vacuum device to remove dust and debris from the HVAC system.

AdvantaClean of Cary and Apex is the number one team of professionals in the Triangle to inspect and clean mold, air ducts and dryer vents, detect and fix indoor air quality problems, and clean up from flooding and fire. Contact us today to clean up a disaster, improve indoor air quality, and keep a home safe.

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AdvantaClean of Cary and Apex is your environmental specialist in Wake and Johnston Counties. Our team of certified professionals is ready to address all your service needs.

Your air quality and restoration specialists

Call 919 434 7249

AdvantaClean

Photo: AdvantaClean

 

4 Important Reasons AdvantaClean of Cary/Apex is Number One in Local Disaster Recovery

There is no Triangle home or business truly safe from disasters such as flood, water damage, fire and smoke damage, and mold. Unfortunately, spring and summer in North Carolina often bring increasing storm frequency. Heavy rains, lightning, hot humid weather, tropical storms and even hurricanes can come onshore right through September and early October.  Harsh weather conditions can erupt at any time regardless of how well a home or business is maintained. The response to these disasters must be fast and involve a high level of expertise in order to assess and manage the damage and keep losses to a minimum.

AdvantaClean of Cary/Apex is a locally owned here in the Triangle and performs cleaning and restoration services in Wake County and surrounding areas. Our team is experienced at disaster recovery and mold remediation for both residential and commercial buildings. Most importantly, we are dedicated to addressing customer concerns, helping our clients get through the restoration process with good information, and coordinate with insurance adjusters to get the job done right, ensuring the best possible outcome from our well-researched recovery practices.

Here are four important reasons to choose AdvantaClean of Cary/Apex for every disaster recovery:

• Available 24 hours a day, seven days a week: Recovery from flood, water damage, mold, fire and smoke damage must be started immediately for the best results. Property owners affected by such problems can’t wait until it’s convenient or when normal business hours resume. The damage simply multiplies with each passing hour, so our experts are always ready to get started.
• Insurance issues can get complicated: Because we are involved in so many insurance-covered disaster recoveries, we also work frequently with the insurance company representatives (adjusters) sent to the scene. We know their rules and procedures, and how to partner with these professionals to make the recovery and claims process as stress free as possible.
• Specialists in the most difficult cleanups: The challenging recovery situations involve mold and sewage. We are specially trained and equipped to handle mold and also our team is trained and experienced at cleaning microbial contamination that accompanies sewage damage. If not cleaned properly, both mold growth and sewage contamination can linger.  Under the right conditions, spores or microbes remaining after the cleanup can multiply and cause big problems months or even years later. Doing the job right the first time prevents these issues.
• AdvantaClean of Cary/Apex is certified by national organizations: These certifications provide assurance of our expertise in disaster recovery. Perhaps most relevant among these certifications are for the cleanup of water damage, fire and smoke damage, and mold remediation. The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) and Mold Inspection Consulting and Remediation Organization (MICRO) are very important.

AdvantaClean of Cary/Apex is the foremost team of professionals in the Triangle to respond quickly and effectively to help home and business owners clean up from flood, water damage, fire and smoke damage, or mold problems. Contact us today to clean up a disaster and get a household or business back to normal.

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AdvantaClean of Cary and Apex is your environmental specialist in Wake and Johnston Counties. Our team of certified professionals is ready to address all your service needs.

Your air quality and restoration specialists

Call 919 434 7249

AdvantaClean

Photo: supertrooper, freedigitalphotos