5 Tips Every Triangle Home or Business Owner Should Know About Insurance

Late summer and early fall in North Carolina are the peak months for the Atlantic Hurricane Season, which officially runs from June 1 to November 30. According to the National Weather Service, the second week of September has historically been the busiest part of the season, and North Carolina is on the “most likely” track for tropical storms in September and October. While the Triangle is about 130 miles from the Atlantic coast, we are still vulnerable to damaging wind, rain, and lightning from a major hurricane. With this in mind, it is a good time of year for home and business owners to become aware of the insurance coverages on their property, and to think about how they might cope if disaster hits a home or business.

AdvantaClean of Cary/Apex offers five important tips for home and business insurance:

• Make sure there is coverage for tropical storm events: Property owners should check the policy “declarations” page to verify what is and isn’t covered, and speak with an insurance agent at least once a year review coverages. While storm surges from hurricanes are typically not an issue in the Triangle; high winds, heavy rain, flooding, and falling trees certainly are factors.
• Assess and complete a contents inventory: The insured party (property owner) is ultimately responsible for proving losses. Detailed documentation is always the best approach, and could involve a written account, spreadsheets, photos and videos, or a combination of these. Don’t do it from memory after a disaster, or the insurance settlement will be compromised.
• Beware that claims adjusters can sometimes be inexperienced: While the property may be adequately insured in terms of the policy, the claim payments are coming from people involved in the process. Claims adjusters represent the insurance company, not the property owner, so it may be a consideration for the property owner to retain an independent claims adjuster.
• Pay attention to anything that indicates “release of liability” or “full settlement”: The insurance company may at times during the process provide payments or documents for the property owner to sign or acknowledge. Cashing checks or signing papers can sometimes constitute agreement with a partial settlement or accepting less than what is owed. Read all documents and settlement checks very carefully, or retain a professional who can provide expert advice on such matters.
• Investigate and evaluate remediation contractors before they are needed: As with any business, the possibility of receiving unsatisfactory work is ever present. Don’t just wait for the insurance company to recommend a contractor after the fact. Look for a certified contractor with a good reputation for customer service and experience with insurance adjusters.

AdvantaClean of Cary/Apex specializes in restoration from water damage, storm damage, and ensuing mold problems. We are certified by National organizations such as IICRC for all of these, and deliver outstanding customer service. We also know how insurance adjusters work, and can make the restoration process work as good as possible for our customers.

AdvantaClean of Cary and Apex  is the number one team of professionals in the Triangle to perform IICRC certified water damage restoration and mold remediation.  Contact us today in the unfortunate event a disaster affects a home or business.

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AdvantaClean of Cary and Apex is your environmental specialist in Wake and Johnston Counties. Our team of certified professionals is ready to address all your service needs.

Your air quality and restoration specialists

Call 919 434 7249

AdvantaClean

Photo: IMUSM

 

5 Reasons to Call AdvantaClean of Cary/Apex for Storm Damage Cleanup

Heat indexes over 100 on a regular basis. Humidity is in the discomfort range. Welcome to summer in Raleigh, Cary, Apex, and beyond. 2016 is turning into one of the hottest, most humid summers in North Carolina history. The heat brings almost a daily deluge of water from hot weather related thunderstorms. Virtually every late afternoon and evening the action and the light show begin. These July and August storms can bring heavy rain and lightning; neither of which are friends to Triangle home and business owners. As some Apex and Cary area home and building owners recently found out, flooding can come quickly when torrential downpours deliver three to five inches of rain within a short period of time.

In these recent storms, homes were also struck by lightning. Unfortunately, when these accidents happen, the water or fire damage has to be quickly cleaned up. Time is of the essence. Mold can grow and spread. Harmful microbes can remain if sewage is involved. And smoke residue can often cause permanent damage if not addressed.

AdvantaClean of Cary/Apex offers five important reasons to use our services:

• AdvantaClean is ready to respond at any time: Our team of experts is available whenever disaster strikes to help minimize storm or smoke damage. Call us anytime at 919-434-7249.
• We are experienced at mold and sewage cleanup: In the worst cases, floodwaters can cause sewage to come into a building. Also, elevated moisture levels after flooding can cause mold to quickly grow and spread. AdvantaClean uses the best techniques available to clean up these problems and prevent further damage and down time.
• AdvantaClean is IICRC Certified: AdvantaClean of Cary/ Apex brings in the best trained people to remediate water or fire damage and deal with any subsequent mold issues. As an IICRC certified contractor, we follow high standards of professionalism and client care, and use the latest well-researched and tested techniques. This expertise and care gets our customers back to normal.
• We help home and building owners prevent future problems: Flooding often causes water to seep into the walls, flooring, and wood framing of a building. Some of these areas are not normally visible, and may contain moisture long after damage is cleaned up, leading to mold growth. We look everywhere for lingering moisture in order to prevent future mold problems.
• AdvantaClean works with a wide variety of insurance adjusters: The people who represent insurance companies in the claims process follow certain practices and procedures. AdvantaClean is familiar with this part of the cleanup and remediation process, and works with insurance adjusters to make everything go smoothly for our customers.

AdvantaClean of Cary/Apex is trained and certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) in water and fire damage restoration. We are also similarly certified at mold detection and remediation, and work hard to make sure summer storm damage doesn’t turn into a mold problem. Finally, AdvantaClean is experienced with the insurance claims process, which should eliminate a few more headaches when it comes to recovery from storm damage.

AdvantaClean of Cary/Apex is the number one team of professionals in the Triangle to perform IICRC certified flood damage restoration.  Contact us today in the unfortunate event you experience flood or water damage.

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AdvantaClean of Cary and Apex is the environmental specialist in Wake and Johnston Counties. Our team of certified professionals is ready to address all your service needs.

Your air quality and restoration specialists

Call 919 434 7249

AdvantaClean

Photo: prozac1, freedigitalphotos.net

4 Important Reasons AdvantaClean of Cary/Apex is Number One in Local Disaster Recovery

There is no Triangle home or business truly safe from disasters such as flood, water damage, fire and smoke damage, and mold. Unfortunately, spring and summer in North Carolina often bring increasing storm frequency. Heavy rains, lightning, hot humid weather, tropical storms and even hurricanes can come onshore right through September and early October.  Harsh weather conditions can erupt at any time regardless of how well a home or business is maintained. The response to these disasters must be fast and involve a high level of expertise in order to assess and manage the damage and keep losses to a minimum.

AdvantaClean of Cary/Apex is a locally owned here in the Triangle and performs cleaning and restoration services in Wake County and surrounding areas. Our team is experienced at disaster recovery and mold remediation for both residential and commercial buildings. Most importantly, we are dedicated to addressing customer concerns, helping our clients get through the restoration process with good information, and coordinate with insurance adjusters to get the job done right, ensuring the best possible outcome from our well-researched recovery practices.

Here are four important reasons to choose AdvantaClean of Cary/Apex for every disaster recovery:

• Available 24 hours a day, seven days a week: Recovery from flood, water damage, mold, fire and smoke damage must be started immediately for the best results. Property owners affected by such problems can’t wait until it’s convenient or when normal business hours resume. The damage simply multiplies with each passing hour, so our experts are always ready to get started.
• Insurance issues can get complicated: Because we are involved in so many insurance-covered disaster recoveries, we also work frequently with the insurance company representatives (adjusters) sent to the scene. We know their rules and procedures, and how to partner with these professionals to make the recovery and claims process as stress free as possible.
• Specialists in the most difficult cleanups: The challenging recovery situations involve mold and sewage. We are specially trained and equipped to handle mold and also our team is trained and experienced at cleaning microbial contamination that accompanies sewage damage. If not cleaned properly, both mold growth and sewage contamination can linger.  Under the right conditions, spores or microbes remaining after the cleanup can multiply and cause big problems months or even years later. Doing the job right the first time prevents these issues.
• AdvantaClean of Cary/Apex is certified by national organizations: These certifications provide assurance of our expertise in disaster recovery. Perhaps most relevant among these certifications are for the cleanup of water damage, fire and smoke damage, and mold remediation. The Institute of Inspection, Cleaning, and Restoration Certification (IICRC) and Mold Inspection Consulting and Remediation Organization (MICRO) are very important.

AdvantaClean of Cary/Apex is the foremost team of professionals in the Triangle to respond quickly and effectively to help home and business owners clean up from flood, water damage, fire and smoke damage, or mold problems. Contact us today to clean up a disaster and get a household or business back to normal.

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AdvantaClean of Cary and Apex is your environmental specialist in Wake and Johnston Counties. Our team of certified professionals is ready to address all your service needs.

Your air quality and restoration specialists

Call 919 434 7249

AdvantaClean

Photo: supertrooper, freedigitalphotos